Shipping & Delivery

All of our products are shipped to you with a secure, tracked shipping method. We offer free shipping on all orders over $30! No code necessary; free shipping will be applied at checkout.

Any changes to your shipping address or order information must be requested within 3 hours of placing your order. Please allow 1 business day for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the timeline below. Please note the delivery times are estimated.

SHIPPING PRICES
Enjoy flat-rate shipping for all orders at just $5. Free shipping on all orders over $30.

SHIPPING TIME
Europe, United Kingdom: 4 - 7 business days.
United States, Canada: 6 - 12 business days.
Rest of world: 6 - 27 business days.

CUSTOMS
Customs and duties fees may apply depending on your country's regulations. Please note that we cannot be held responsible for any customs fees incurred once the items have been shipped. By purchasing our products, you acknowledge and consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.

TRACKING INFORMATION UPDATE
Please be advised that with some shipping companies, it may take 1-3 business days for tracking information to update in the system. If your order was placed more than 7 business days ago and there is still no information available for your tracking number, kindly reach out to us for assistance.

If you have any other questions, please contact us at support@zixi.co and we will do our best to help you out.